Privacy Policy

Effective Date: July 1 2026

Sawtooth Systems ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Company name
  • Billing or mailing address
  • Payment information (processed through secure third-party payment providers)
  • Any information you provide through contact forms or support requests

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Referring website
  • General location information
  • Usage and diagnostic data

2. How We Use Your Information

We use your information to:

  • Provide and improve our Services
  • Respond to inquiries and customer support requests
  • Process transactions and invoices
  • Send important service-related communications
  • Personalize your experience
  • Analyze website usage and performance
  • Improve security and prevent fraud
  • Comply with legal obligations

We may also send occasional marketing communications if you have opted in. You may unsubscribe at any time.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember user preferences
  • Improve website functionality
  • Measure website traffic
  • Analyze visitor behavior
  • Support marketing and advertising efforts

Most web browsers allow you to control or disable cookies through your browser settings.

4. How We Share Information

We do not sell your personal information.

We may share your information with trusted third parties that help us operate our business, including:

  • Payment processors
  • Website hosting providers
  • Analytics providers
  • Email and marketing platforms
  • Customer support tools
  • Professional advisors or legal authorities when required by law

These providers are only permitted to use your information as necessary to perform services on our behalf.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to:

  • Provide our Services
  • Fulfill legal obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict or object to certain processing
  • Withdraw consent where applicable
  • Request a copy of your data in a portable format

To exercise these rights, please contact us using the information below.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

If we learn that we have collected personal information from a child without appropriate consent, we will promptly delete it.

10. International Users

If you access our Services from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

By using our Services, you consent to these transfers where permitted by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date.

Your continued use of our Services after changes become effective constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Sawtooth Systems

Email: info@sawtoothsystems.org